Return & Damaged Item Policy

Last Updated: July 29, 2026

Returns

Unopened products that still have the outer seal intact can be returned within 60 days of purchase.
Probiotics, Sale items, and any items that require refrigeration cannot be returned for any reason.
Shipping charges are not refundable.
Please include a copy of the invoice along with your return.
A 10% restocking fee will be charged for returns.

Address for returns:

New Beginnings Nutritionals - Warehouse

8801 Jameel Road # 130

Houston, TX  77040

Damaged Items

Any damaged product received will need photo evidence of shipment box and damaged item sent to info@nbnus.com prior to receiving a refund or replacement approval.

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*Policy information for returns/damages, shipping, and coupons provided by supplier (New Beginnings Nutritional)*